Who We Are
At RCC, our mission is to empower businesses by providing world-class technology solutions, professional and process-driven implementations, and unmatched customer service. We believe in investing our time and resources upfront to truly understand our clients' businesses, enabling us to provide tailored technology solutions that maximize their potential.
Our focus is on building trusted partnerships with our clients, centered on empowering their businesses, rather than simply selling technology. Through our proven process for controlling costs and optimizing investments over the entire technology lifecycle, we strive to deliver exceptional value and help our clients stay ahead in an ever-evolving technology landscape.
Our Process
Understanding a customer's business is our priority. We will discover what’s working, and what’s not, through the use of a three dimensional model of each business. This model enables a clear path to transformation.
Areas of Expertise
Data
The transition from a manufacturing economy to an economy based in information and connections is now complete. How will you ensure that your people are connected with one another and with the information they need?
voice
When you partner with Richardson Communications, you gain access to the latest technologies for voice. Our voice solutions experts work with you to design a customized package for your business, whether you’re looking to support simple handset-to-handset calls or to build out a complex, next-generation call center environment.
cloud
With cloud and IT services from Richardson Communications, you reduce your capital cost structure and eliminate management headaches. And, when you partner with a service-oriented firm like Richardson Communications, you don’t have to sacrifice the features and service levels your stakeholders demand.
DIGITAL MEDIA & TECHNOLOGY
If uptime and availability are truly critical factors to your business success, then business continuity must be a key consideration of your technology strategy. From hurricanes on the East coast to earthquakes and wildfires in the West, everyday threats like power outages and human error are reason enough to plan for business continuity. We’re here to help.
Testimonials
“The customer experience is the key differentiator in a world where technology is so readily available.”
“The only source of knowledge is experience.”